Privacy Policy - Out Of The Box Optics

Who we are

Our website address is: https://outoftheboxoptics.co.uk.

What Personal Information does Out of The Box Optics (OOTBO) Collect?

We collect your personal information in order to provide and continually improve our products and services. We only collect the Information You Give Us: We receive and store any information you provide in relation to OOTBO services, events and bookings. You can choose not to provide certain information.

For What Purposes Does OOTBO Use Your Personal Information?

We use your personal information for the following purposes:

Purchase and delivery of products and services. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
Provide, troubleshoot, and improve OOTBO Services. We use your personal information to provide functionality, fix errors, and improve the usability and effectiveness of the Out of The Box Optics Website.
Comply with legal obligations. In certain cases, we collect and use your personal information to comply with regulations. For instance, we collect General Optical Council registration numbers for identity verification and for customers to receive continued education training (CET) points..
Communicate with you. We use your personal information to communicate with you in relation to OOTBO Services via different channels (e.g., by phone, e-mail, Whatsapp).
Fraud Prevention. We use personal information to prevent and detect fraud and to protect the security of our customers and staff members.

What About Cookies and Other Identifiers?

Our Site may place and access certain first-party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products and services.

All Cookies used by and on Our Site are used in accordance with current UK and EU Cookie Law.

Does OOTBO Share Your Personal Information?

Information about our customers is an important part of our business, and we are not in the business of selling our customers’ personal information to others. We share customers’ personal information only as described below:

Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages and processing payments. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.

Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.

How Secure Is Information About Me?

We design our systems with your security and privacy in mind.

We work to protect the security of your personal information during transmission by using encryption protocols and software.
We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.
We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
It is important for you to protect against unauthorised access to your information. Be sure to sign off when finished using a shared computer.

What Choices Do I Have?

If you have any questions as to how we collect and use your personal information, or if you do not want to receive e-mail or other communications from us, please contact us via email on inbox@outoftheboxoptics.co.uk.

Are Children Allowed to Use OOTBO Services?

OOTBO does not sell products or services for purchase by children. We do not knowingly collect personal information from children under the age of 16.